Your customer is one of the most valuable royalty. What they think affects your brand image. Read on to know how.
In a survey by Wyzowl, people reckon that testimonial videos are crucial because testimonial videos are more credible than a pitch made by the business brand. To substantiate this fact, another finding was that 9 out of 10 people say they trust what a like-minded customer says about a business more than what that business says about itself
This only proves the significance of the voice of your customer or what they think or have to say about you.
Literally, the voice of the customer, whether positive or negative, goes a long way to influence their friends or family.
Figuratively, the voice of your customer will be the voice of your brand. With that, it becomes crucial for you to leave a top-notch impression in your visitors and customers.
Businesses are not a one sided love affair. It works with the coordination of both side: the business and the customer. Both entities co-exist with one another.
In a world where we do not need judgemental people, paradoxically, we do need them because they become the jury who gives the final verdict about your products and services. Therefore, it becomes highly important to maintain multiple levels of communication to bridge the gap between you and your customers.
It becomes a delicate situation for businesses to survive because it is a cut throat competition in the market. Today, every market and niche has become a place where only the fittest survives.
Your enterprise need not wrack your brains to come up with a strategy when you can simply retain your customers and additionally gain customers by this simple strategy in collaboration with FeedFleet.
At Feedfleet, we think on our feet and use creative tactics of Video Marketing so that it becomes an "introduction as well as an advertisement of your brand". Thus, you get both benefits fused in one strategy. It' fast and easy with us because we amass quality video feedbacks of your customers, so that your leads are able to find a common ground with your brand.
Approaching and making use of your customers valued feedbacks make them feel esteemed thus, it develops a brand loyalty.
Videos automatically upload to your private feedfleet account for review. Easily organize and download at anytime.