FAQ

image
image
image
image
image
image
image
image
About Our Services

Frequently Asked Questions

We believe brand interaction is key in communication. Real innovations and a positive customer experience are the heart of successful communication.

  • How quickly am I able to get started?

    Our clients can set up their campaigns and obtain started within minutes. We recommend that you simply test different campaigns to possess the very best probability of success. If you request us to recruit people for you, we start recruiting directly and you ought to have several candidates applying to participate in your campaign within a couple of days.

  • Will I own the videos I collect?

    Yes, our default privacy policy and terms & conditions grant you a license to every video submission. And you'll customize these terms as you need within the pro and enterprise plans.

  • Can I upgrade my plan later on?

    Absolutely. you'll upgrade to our Pro, Premium or Enterprise Plan anytime through our billing page.

  • What happens to my videos if I cancel my account?

    If you would like to cancel, we recommend that you simply download your videos before canceling the service. But your videos will still remain in your canceled account and can be there if you re-subscribe to our service within 3 months.

  • How easy is it for consumers to submit videos?

    Our technology makes it very easy for somebody to follow your instructions, create a video with their own smartphone, then submit it to you. We look out of the challenges with large files, transcoding, multi-devices, multiple video formats, etc.

Contact Us

Do You Have Any Questions

image